Our Outstanding Customer Service

USA Team

Arthur Monroe
General Sales Manager

Arthur Monroe

Originally from Rhode Island, Arthur grew up on tasty Italian cuisine made by his mother, whose background is from Venice and Naples. He graduated from the University of Rhode Island with a Business Degree in Management Science and Information Systems. He has worked for several Fortune 500 Companies and has over 20 years Sales Management and Business Intelligence experience. With a love for warm weather and beautiful beaches, Arthurmoved to Florida in 2010 and hasn’t looked back. For hobbies, Arthur enjoys playing guitar, wood work, and spending time with his daughter.

Moris Gonzalez
Accounting Manager

Moris Gonzalez

Moris is from Cuba, the Caribbean island with sugar-white beaches and velvet-green tobacco fields. An avid traveler and successful entrepreneur with a constant desire for learning, Moris has lived in Havana- Cuba, Lviv-Ukraine, Newfoundland- Canada, and Lake Worth-USA. Moris has a Master’s degree in Math & Physics from the Ukrainian University of Lviv and also a Bachelor degree in Business-Accounting from Florida Atlantic University in Boca Raton. An accounting professional with over 25 years of experience, Moris’ role is to help provide the best possible support to our staff and vendors, while remaining focused on outstanding customer service. Moris loves classical music and gardening, and helping family and friends is a big part of his life.

Darius McDougle
Marketing & Operations Manager

Darius McDougle

Darius is originally from Detroit Michigan, home of Motown Records, where he began his journey for marketing success! After earning Marketing & Computer Graphics Degrees from Purdue University and multiple certifications in the digital marketing field, Darius advanced through a career of awards & honors in many business verticals. Darius oversees the Nada’s Italy marketing department and with his combination of talents and passion for all things marketing plays a vital role in the growth of the company. He is an avid philanthropist and member of local as well as international non-profit organizations and is one of South Florida's Top 40 under 40 professionals.

Martina Corich
ByDesign Operations Manager

Martina Corich

Martina is a native Italian from Padova and has lived in the USA since the late 90’s. As a trained chemist, Martina worked in the Italian leather business for many years and then in academic research in Boston. Looking for a new lifestyle and experience, she relocated to Charlotte with her husband in 2011. In the Spring of 2013 Martina joined Nada’s team to develop Nada’s Italy ByDesign program to provide custom travel itineraries and trip packages for our clients. Martina enjoys “wearing multiple hats” and diving into diverse projects that keep her in tune with her passion for travel, design, and metaphysical sciences.

Jessica Burgio
Signature Tours Reservations Manager

Jessica Burgio

Jessica was born in Messina, Sicily and spent several years in Pistoia, Tuscany, and Rome. She relocated to Florida in 2010 and has worked in the travel and hospitality industry for over 15 years. As a hobby, she is currently pursuing a degree in psychology at Florida Atlantic University. With her role as Reservations Manager at Nada's Italy, she looks forward to sharing her knowledge of Italy’s culture, language, food, traditions and history with our travelers. When she is not working, Jessica spends all of her free time with her young daughter Demetra, who is her real "boss".

Betty Bernet
ByDesign Reservations Manager

Betty Bernet

Betty was born in the Southern Italian region of Puglia (or Apulia in English, the heel of Italy’s boot!) and lived in the Friuli region up in the North East (way up north!). Besides being perfectly bilingual in Italian and English, Betty holds a degree in translation studies, including Spanish and Portuguese. Betty supports Martina with Nada's Italy ByDesign services. She is very detail oriented, sweet, and has a warm, accommodating personality. In her words: "I enjoy cycling in my spare time, especially through green ways, and spending time with my family, my dog and my soul mate."

Simona Normand
ByDesign & World Travel Program

Simona Normand

Simona was born and raised in Catania, Sicily. Few years after she graduated with a Master’s Degree in Foreign Languages and Literatures she moved to United States and jumped into the travel business right away and worked as a travel agent for almost 15 years. She loves to share the love for her country, its culture, the smells, and the food with all the travelers who enjoy exploring the world as much as she does. Simona is part of the ByDesign team and the World Travel Program at Nada’s Italy. On her days off, she enjoys spending time outdoors with her two children and dog.

Susan Nido
Sr. Journey Expert

Susan Nido

Susan is from Michigan and has lived in Charlotte since 1997, when she, her husband Mike, and their three daughters relocated. She has a Bachelor’s of Science degree in Nursing and worked as a nurse for many years. Susan is also an artist who loves to cook, travel, and create! She is passionate about her family and her Italian heritage. Her husband is also Italian and together they continue the traditions that were handed down to them. Of course, it primarily centers around food and sharing family time together. In 2008, Susan and her husband took a cooking class from Nada, a gift from their daughters. After this first interaction, Susan was “hooked on Nada’s Italy” and has followed her many adventures. She is an enthusiastic, positive, and happy person with a permanent smile on her face – we’re proud to have her on the Nada’s Team, as she helps our customers plan their perfect trip to Italy.

Angela Dalton
Journey Coordinator

Angela Dalton

Angela is originally from New York, now married with two kids, three dogs and living in Florida. Besides her great love of animals, she has always had a strong connection with her Italian roots. Her passion for Italy grew when she got the opportunity to visit Italy and meet her family on the Amalfi Coast. This trip ignited her desire to learn Italian and she decided to pursue a degree in Italian studies at Florida Atlantic University. Working for Nada's Italy is a dream come true, it allows her passion for Italy to flourish and gives her the opportunity to share that passion with others.

Jesse Fell
Journey Expert

Jesse Fell

Jesse grew up in Northeastern Maryland, and has spent much of his life traveling around the Eastern United States with his family. In 2014, while studying Italian in Orlando, this on-the-go lifestyle inspired him to sell his car, pack up his belongings and travel to Italy to tutor English to Italian children. After eight years of Italian Language studies, Jesse speaks the language fluently. He loves to share his passion for Italy and its language, culture, and way of life with everyone he meets. Jesse supports Martina, Simona, and Betty with Nada’s Italy ByDesign services, and lovingly creates a Welcome Box for every traveler on Nada’s Italy tours!.

Veronica Crudele
Journey assistant

Veronica Crudele

Veronica was born and raised in Salerno, in the Amalfi Coast, and she moved to the United States only two years ago. She studied at Institute of Art and she has background both in Sales and Arts.

Veronica likes all animals and in particular she's a dog lover. However her main passion is food! of course Italian food !

Luana Salucci
Reservations Assistant

Luana Salucci

Luana is an eclectic Italian that moved from Italy to Charlotte in 2017. Luana has worked for as a Tour Operator located in Italy. She has joined the Nada’s Italy USA Team as the Reservations Assistant utilizing her knowledge and experience she has gained through an extensive amount of experience and from her studies. Luana’s traveling experiences offered her opportunities to adapt to new environments. She has learned how important it is to be flexible and make use of her own resources to be successful in all areas.

Daria Donnelly
Journey Expert

Daria Donnelly

Daria was born and raised in Ft Lauderdale, Florida, known as the Venice of America. Daria’s maternal side of the family are from the Puglia region of Italy and her father is from Liverpool, England. Her adventurous nature lead her to experience firsthand the true Italian experience when she packed up and moved to Rome. She spent four years living and working in Rome, while enjoying the laid back summer months on the Amalfi coast. This only strengthened her love and passion for Italy, that she is proud to share with everyone she meets.She is delighted to return to Delray working at Nadas’, where she can use her knowledge of the land and language to benefit her clients.